Family Care Options

Some of Our Trusted Hotels

Frederick Bigler

Chief Concierge,

The The Peninsula

" Dear Maria,

I wanted to thank you for your services, especially throughout the holidays. You and your entire staff were amazing! You are virtually an extension of the hotel family. I can relax at the end of a long day knowing our guests’ children are in the best care.

Kindest Regards,

Frederick "

Anya Orlanska

Chief Concierge,

Sonesta Hotels of NY

" I've been recommending Family Care Options to the guests of all four Sonesta Hotels of NY for over a decade now, and am delighted to say I have had nothing short of perfection from them. They are the epitome of professional care, from their professional and highly experienced caregivers to their 24/7 call line. I know I can rely on Maria and Family Care Options for all types of family care, and rest assured, I am getting the best in New York City for my guests. I cannot recommend them enough."

Jeanine E.

Family Care Options Client

"Maria Raimo and Family Care Options provides a valuable, reliable and specialized service that is personally crafted to individual and family needs. Maria is impeccable with her client profiling which provides keen insight to each family and pet dynamic, making certain that all procedures and emergency contingencies are clear and prepared for.

I became acquainted with Maria on a trip to New York City with three dogs in tow. Needing to travel with a menagerie, left me concerned about their behavior in a hotel room. Maria managed all three "Florida dogs" through New York City parks and streets without any stress or challenge. I had freedom to complete all my tasks without worry and was able to enjoy a bit of the New York experience given that Maria provided her sitting service with no restrictions on time or schedule. I have since invited Maria to Florida where she left me feeling comforted knowing my world was in good hands while I was traveling with my family.

Maria is warm, kind and personable with an extraordinary desire to please. She anticipates needs without being asked. She is intuitive to people and character which is beneficial when hiring staff that will emulate her work ethic and respect her primary objective of protecting their client's possessions and loved ones.

I hope you find Maria and Family Care Options to be the constant source of support that I have, gratefully, experienced. "

Concierge Team

Lotte NY Palace

"We would like to express sincere thanks to you for the generous gesture during the holiday season, but more so for the wonderful relationship between our teams. We look forward to continuing and growing this cooperation in 2019."


Family Care Options Client

"I just wanted to write you a quick note to let you know how happy I was with the service provided by your company. Susan took wonderful care of my Charlotte. I was very appreciative of her daily follow up's and sweet, kind demeanor. Please be sure to extend my fullest gratitude to Susan, and I will certainly send recommendations to you. I will call you again if I come to NYC with my Charlotte in the future!"

Maurice Dancer

Chef Concierge

The Pierre, a Taj Hotel Hotel

" Within the travel and tourism sector, trusted partnerships are the mainstay of our success stories and I'm proud to be one of the first supporters of Family Care Options in 2021 and have retained a solid relationship ever since.

Their skilled childcare providers as well as their dog sitters have been punctual, professional and competent in the care of our hotel guests and their pets. Working alongside Maria to ensure that the service delivery meets the expectations of a 5-stars/5-Diamonds rated property has resulted in a tremendous bond of mutual respect.

It is my pleasure to recommend Family Care Options and I remain at your disposal for any questions and/or concerns."

Google Reviews

Thank you for choosing Family Care Options.

Please share your experience working with us. Click below and write a review.

Our Promise To You

Personalize Service Your Way

Unlock a world of personalized care possibilities. At Family Care Options, we unveil a vibrant tapestry of professional caregivers, woven to precisely fit your family's unique needs and aspirations. Experience seamless support, crafted with compassion and expertise, to create a harmonious care journey for your loved one.

100% Happiness Guarantee

Happiness Delivered: We strive to exceed your expectations with every interaction. But if there's ever room for improvement, our 100% Happiness Guarantee ensures we'll keep working until you're completely satisfied.

Trusted Quality Service

Elevating the Standard of Care: Every member of our care specialist team is trained to the highest standards, ensuring you receive personalized service worthy of your trust.

Contact Us

142 West 57th Street New York, N.Y. 10019

Office Hours

Monday-Saturday 8:00am-8:00pm

Service Hours

24 hours/seven days a week

Office Closed

  • Christmas

  • Christmas Eve

  • New Years

  • NewYears Eve

  • Thanksgiving

  • 4th of July

  • Memorial Day

  • Labor Day